Pourquoi ATP dans O2C ?

Il transforme la demande en engagement de livraison réaliste.

Où SD devient finance ?

La facture crée créance, revenu, taxe et impact controlling.

SD · Sales & Distribution

Order-to-Cash SAP S/4HANA training

Cycle SD complet de la demande et offre à la commande, livraison, facture, paiement et marge.

Vue du processus et contexte m?tier

Order-to-Cash est l'ossature du revenu S/4HANA. Vente, logistique, crédit, taxe, facturation et finance travaillent sur la même promesse client.

Les apprenants expliquent comment la demande client est livrée, facturée, encaissée et reportée.

Flux end-to-end

1
Inquiry
VA11
App Fiori: Manage Sales Inquiries
Impact ACDOCA: No accounting posting; captures early demand.
2
Quotation
VA21
App Fiori: Manage Sales Quotations
Impact ACDOCA: No posting; commercial promise and pricing are shaped.
3
Sales Order
VA01
App Fiori: Create Sales Orders
Impact ACDOCA: No direct posting; ATP, credit, and pricing checks drive later impact.
4
Outbound Delivery
VL01N
App Fiori: Manage Outbound Deliveries
Impact ACDOCA: Goods issue posts COGS/inventory impact where valuated stock is involved.
5
Billing
VF01
App Fiori: Create Billing Documents
Impact ACDOCA: Posts receivable, revenue, tax, and profitability-related values.
6
Payment
F-28 / Fiori
App Fiori: Post Incoming Payments
Impact ACDOCA: Clears customer open item and posts bank/cash movement.

Tables cl?s

Table	Explication
VBAK	Sales document header: customer, sales area, document type, order reason, and credit status.
VBAP	Sales document items: material, quantity, plant, price-relevant item data, and rejection status.
LIKP / LIPS	Outbound delivery header and item data for picking, shipping, and goods issue.
VBRK / VBRP	Billing header and item data used for invoice output and accounting transfer.
MARA	Material master data used for sales views, availability, and logistics execution.
ACDOCA	Universal Journal line items for revenue, tax, receivable, COGS, and payment clearing.

Parcours ?tape par ?tape

Capture demand and quotation

Use inquiry and quotation to document early customer intent and pricing assumptions.

? surveiller: Do not let users confuse a quotation with confirmed supply; ATP commitment matters later.

Create the sales order

Check sold-to/ship-to, material, plant, quantity, pricing, ATP, route, tax, and credit status.

? surveiller: Credit blocks and incomplete master data should be explained as controls, not system annoyances.

Create delivery and post goods issue

Pick, pack, ship, and post goods issue to move logistics and inventory forward.

? surveiller: Goods issue is the step that can create COGS and inventory finance impact.

Create billing document

Generate invoice, validate output, and check transfer to accounting.

? surveiller: Copy control, tax classification, and account determination are common root causes.

Collect payment and report margin

Post incoming payment, clear receivable, and review revenue and margin.

? surveiller: A process is not finished until cash and exception status are visible.

Erreurs courantes et r?solution

Sales order blocked by credit management

Cause probable: Customer exposure exceeds limit or risk rules require review.

Chemin de correction: Review credit segment, exposure, blocked order list, and approval workflow.

No confirmed quantity from ATP

Cause probable: Insufficient available stock, planning issue, or checking rule mismatch.

Chemin de correction: Check stock/requirements list, ATP result, plant, schedule lines, and backorder processing.

Billing document does not post to accounting

Cause probable: Account determination, tax, or document completion issue.

Chemin de correction: Analyze billing log, pricing conditions, revenue account determination, and missing master data.

Diff?rences ECC vers S/4HANA

S/4HANA conserve le flux documentaire SD avec analytics intégrées, crédit moderne, modèles simplifiés et apps Fiori.

Glossaire

Commande client: Document capturant la demande confirmée du client.
ATP: Contrôle de disponibilité pour quantité et date.
Livraison sortante: Document logistique pour picking, packing, expédition et sortie.
Facture: Document SD déclenchant créance et revenu.
Gestion du crédit: Contrôles de l'exposition crédit client.

Test de connaissances

Obtenez au moins 70 % pour débloquer le certificat.

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