¿Por qué ATP pertenece a O2C?

Convierte demanda comercial en compromiso de entrega realista.

¿Dónde SD impacta finanzas?

La factura crea cuentas por cobrar, ingresos, impuestos y controlling.

SD · Sales & Distribution

Order-to-Cash SAP S/4HANA training

Ciclo SD completo desde consulta y oferta hasta pedido, entrega, factura, cobro y margen.

Resumen del proceso y contexto de negocio

Order-to-Cash es la columna vertebral de ingresos en S/4HANA. Ventas, logística, crédito, impuestos, facturación y finanzas trabajan sobre la misma promesa al cliente.

Los alumnos explican cómo la demanda se entrega, factura, cobra y reporta.

Flujo end-to-end

1
Inquiry
VA11
App Fiori: Manage Sales Inquiries
Impacto ACDOCA: No accounting posting; captures early demand.
2
Quotation
VA21
App Fiori: Manage Sales Quotations
Impacto ACDOCA: No posting; commercial promise and pricing are shaped.
3
Sales Order
VA01
App Fiori: Create Sales Orders
Impacto ACDOCA: No direct posting; ATP, credit, and pricing checks drive later impact.
4
Outbound Delivery
VL01N
App Fiori: Manage Outbound Deliveries
Impacto ACDOCA: Goods issue posts COGS/inventory impact where valuated stock is involved.
5
Billing
VF01
App Fiori: Create Billing Documents
Impacto ACDOCA: Posts receivable, revenue, tax, and profitability-related values.
6
Payment
F-28 / Fiori
App Fiori: Post Incoming Payments
Impacto ACDOCA: Clears customer open item and posts bank/cash movement.

Tablas clave

Table	Explicaci?n
VBAK	Sales document header: customer, sales area, document type, order reason, and credit status.
VBAP	Sales document items: material, quantity, plant, price-relevant item data, and rejection status.
LIKP / LIPS	Outbound delivery header and item data for picking, shipping, and goods issue.
VBRK / VBRP	Billing header and item data used for invoice output and accounting transfer.
MARA	Material master data used for sales views, availability, and logistics execution.
ACDOCA	Universal Journal line items for revenue, tax, receivable, COGS, and payment clearing.

Gu?a paso a paso

Capture demand and quotation

Use inquiry and quotation to document early customer intent and pricing assumptions.

Atenci?n: Do not let users confuse a quotation with confirmed supply; ATP commitment matters later.

Create the sales order

Check sold-to/ship-to, material, plant, quantity, pricing, ATP, route, tax, and credit status.

Atenci?n: Credit blocks and incomplete master data should be explained as controls, not system annoyances.

Create delivery and post goods issue

Pick, pack, ship, and post goods issue to move logistics and inventory forward.

Atenci?n: Goods issue is the step that can create COGS and inventory finance impact.

Create billing document

Generate invoice, validate output, and check transfer to accounting.

Atenci?n: Copy control, tax classification, and account determination are common root causes.

Collect payment and report margin

Post incoming payment, clear receivable, and review revenue and margin.

Atenci?n: A process is not finished until cash and exception status are visible.

Errores comunes y soluci?n

Sales order blocked by credit management

Causa probable: Customer exposure exceeds limit or risk rules require review.

Ruta de soluci?n: Review credit segment, exposure, blocked order list, and approval workflow.

No confirmed quantity from ATP

Causa probable: Insufficient available stock, planning issue, or checking rule mismatch.

Ruta de soluci?n: Check stock/requirements list, ATP result, plant, schedule lines, and backorder processing.

Billing document does not post to accounting

Causa probable: Account determination, tax, or document completion issue.

Ruta de soluci?n: Analyze billing log, pricing conditions, revenue account determination, and missing master data.

Diferencias ECC a S/4HANA

S/4HANA mantiene el flujo de documentos SD y añade analítica integrada, crédito moderno, modelos simplificados y apps Fiori para excepciones.

Glosario

Pedido de ventas: Documento que captura la demanda confirmada del cliente.
ATP: Verificación de disponibilidad para cantidad y fecha.
Entrega de salida: Documento logístico para picking, packing, envío y salida.
Factura: Documento SD que contabiliza cuenta por cobrar e ingreso.
Gestión de crédito: Controles sobre exposición y riesgo del cliente.

Prueba de conocimiento

Complete la prueba con al menos 70 % para desbloquear el certificado.

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