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SD · Sales & Distribution

Order-to-Cash SAP S/4HANA training

Vollständiger SD-Umsatzprozess von Anfrage und Angebot bis Auftrag, Lieferung, Faktura, Zahlung und Marge.

Prozess?berblick und Gesch?ftskontext

Order-to-Cash ist das Umsatzrückgrat von S/4HANA. Vertrieb, Logistik, Kredit, Steuer, Faktura und Finance arbeiten am gleichen Kundenversprechen.

Lernende erklären, wie Kundenbedarf geliefert, fakturiert, bezahlt und berichtet wird.

End-to-End-Ablauf

  1. 1

    Inquiry

    VA11

    Fiori-App: Manage Sales Inquiries

    ACDOCA-Auswirkung: No accounting posting; captures early demand.

  2. 2

    Quotation

    VA21

    Fiori-App: Manage Sales Quotations

    ACDOCA-Auswirkung: No posting; commercial promise and pricing are shaped.

  3. 3

    Sales Order

    VA01

    Fiori-App: Create Sales Orders

    ACDOCA-Auswirkung: No direct posting; ATP, credit, and pricing checks drive later impact.

  4. 4

    Outbound Delivery

    VL01N

    Fiori-App: Manage Outbound Deliveries

    ACDOCA-Auswirkung: Goods issue posts COGS/inventory impact where valuated stock is involved.

  5. 5

    Billing

    VF01

    Fiori-App: Create Billing Documents

    ACDOCA-Auswirkung: Posts receivable, revenue, tax, and profitability-related values.

  6. 6

    Payment

    F-28 / Fiori

    Fiori-App: Post Incoming Payments

    ACDOCA-Auswirkung: Clears customer open item and posts bank/cash movement.

Wichtige Tabellen

TableErkl?rung
VBAKSales document header: customer, sales area, document type, order reason, and credit status.
VBAPSales document items: material, quantity, plant, price-relevant item data, and rejection status.
LIKP / LIPSOutbound delivery header and item data for picking, shipping, and goods issue.
VBRK / VBRPBilling header and item data used for invoice output and accounting transfer.
MARAMaterial master data used for sales views, availability, and logistics execution.
ACDOCAUniversal Journal line items for revenue, tax, receivable, COGS, and payment clearing.

Schritt-f?r-Schritt-Anleitung

Capture demand and quotation

Use inquiry and quotation to document early customer intent and pricing assumptions.

Achten Sie auf: Do not let users confuse a quotation with confirmed supply; ATP commitment matters later.

Create the sales order

Check sold-to/ship-to, material, plant, quantity, pricing, ATP, route, tax, and credit status.

Achten Sie auf: Credit blocks and incomplete master data should be explained as controls, not system annoyances.

Create delivery and post goods issue

Pick, pack, ship, and post goods issue to move logistics and inventory forward.

Achten Sie auf: Goods issue is the step that can create COGS and inventory finance impact.

Create billing document

Generate invoice, validate output, and check transfer to accounting.

Achten Sie auf: Copy control, tax classification, and account determination are common root causes.

Collect payment and report margin

Post incoming payment, clear receivable, and review revenue and margin.

Achten Sie auf: A process is not finished until cash and exception status are visible.

H?ufige Fehler und Fehlerbehebung

Sales order blocked by credit management

Wahrscheinliche Ursache: Customer exposure exceeds limit or risk rules require review.

L?sungsweg: Review credit segment, exposure, blocked order list, and approval workflow.

No confirmed quantity from ATP

Wahrscheinliche Ursache: Insufficient available stock, planning issue, or checking rule mismatch.

L?sungsweg: Check stock/requirements list, ATP result, plant, schedule lines, and backorder processing.

Billing document does not post to accounting

Wahrscheinliche Ursache: Account determination, tax, or document completion issue.

L?sungsweg: Analyze billing log, pricing conditions, revenue account determination, and missing master data.

ECC zu S/4HANA Unterschiede

S/4HANA behält den SD-Belegfluss, ergänzt aber Embedded Analytics, moderne Kreditintegration, vereinfachte Modelle und Fiori-Ausnahmen.

Glossar

Kundenauftrag
Beleg für bestätigten Kundenbedarf, der Lieferung und Faktura steuert.
ATP
Verfügbarkeitsprüfung für bestätigte Mengen und Termine.
Auslieferung
Logistikbeleg für Picking, Packing, Versand und Warenausgang.
Faktura
SD-Rechnung, die Forderung und Erlös auslöst.
Kreditmanagement
Kontrollen zur Bewertung des Kreditrisikos.

Wissenstest

Schließen Sie den Test mit mindestens 70 % ab, um das Zertifikat freizuschalten.

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